Privacy Policy

Last updated:

1. Introduction

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our trivia and quiz night organising services. We are committed to protecting your privacy and ensuring the security of your personal data in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

2. Information We Collect

In accordance with the Australian Privacy Principles (APPs), we may collect the following types of personal information:

Personal identification information (name, email address, phone number) - APP 3
Contact information provided when booking events or contacting us
Information about your quiz participation and scores
Technical data such as IP address, browser type, and device information
Cookies and similar tracking technologies (see our Cookies Policy for details)
Payment information (processed securely through third-party payment providers)

We only collect personal information that is reasonably necessary for our functions and activities, or as required by law (APP 3.1).

3. How We Use Your Information

We use and disclose your personal information for the primary purpose for which it was collected, and for related secondary purposes where you would reasonably expect us to use or disclose it (APP 6). Specifically, we use the information we collect to:

Provide and manage our quiz night services
Process bookings and communicate with you about events
Maintain leaderboards and competition records
Improve our services and website functionality
Send you updates about upcoming events (with your express or inferred consent and in accordance with the Spam Act 2003 (Cth))
Comply with legal obligations, including tax and accounting requirements
Prevent fraud and ensure website security

We will not use or disclose your personal information for any purpose other than those listed above without your consent, unless required or authorised by law (APP 6).

Direct Marketing and the Spam Act 2003

In accordance with the Spam Act 2003 (Cth), we will only send you commercial electronic messages (emails, SMS) if:

You have given consent (express or inferred)
The message includes clear identification of who we are and how to contact us
The message includes a functional unsubscribe facility

You can opt-out of receiving marketing communications from us at any time by clicking the unsubscribe link in our emails or contacting us directly.

4. Legal Basis for Processing (GDPR)

For users in the European Economic Area (EEA), we process your personal data based on the following legal grounds:

Consent: When you provide explicit consent for specific processing activities
Contract Performance: To fulfil our contractual obligations when you book our services
Legal Obligation: To comply with applicable laws and regulations
Legitimate Interests: To improve our services, prevent fraud, and ensure website security

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

With service providers who assist in operating our business
When required by law or to protect our rights
With your explicit consent

6. Data Security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure, in accordance with APP 11. This includes:

Using secure servers and encryption where appropriate
Limiting access to personal information to authorised personnel only
Regular security assessments and updates
Secure disposal of personal information when no longer needed

However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your personal information, we cannot guarantee absolute security.

If we become aware of any data breach that may affect your personal information, we will notify you and the Office of the Australian Information Commissioner (OAIC) in accordance with the Notifiable Data Breaches scheme under the Privacy Act 1988 (Cth).

7. Your Rights and Options

Under the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs), you have the right to:

Access your personal information (APP 12)
Request correction of inaccurate, incomplete, or out-of-date information (APP 13)
Make a complaint about how we handle your personal information
Opt-out of direct marketing communications (APP 7)
Request that we do not use or disclose your personal information for direct marketing purposes
Anonymity - where lawful and practicable, you may interact with us anonymously or using a pseudonym

For users in the European Economic Area (EEA), you also have additional rights under GDPR, including the right to deletion, data portability, and objection to processing.

If you wish to exercise any of these rights, please contact us using the details provided in the Contact Information section below.

8. International Data Transfers

Your personal data may be transferred to and processed in countries outside of Australia, including countries that may not have the same data protection laws. When we transfer data internationally, we ensure appropriate safeguards are in place, such as:

Standard contractual clauses approved by data protection authorities
Adequacy decisions by relevant authorities
Other legally recognised transfer mechanisms

9. Data Retention Periods

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required or permitted by law. Specifically:

Contact form submissions: 2 years from last contact
Booking information: 7 years for tax and accounting purposes
Marketing consent: Until you withdraw consent
Website analytics: 26 months (as per Google Analytics default)

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete such information.

11. Third-Party Services

Our website uses various third-party services that may collect information about you:

Google Advertising (Conversion Tracking and Remarketing)

We use Google Ads conversion tracking and remarketing services. Google may use cookies to serve ads based on your previous visits to our website. You can opt-out of Google's use of cookies by visiting Google's Ads Settings.

Google Analytics

We use Google Analytics to analyse website usage and improve our services. Google Analytics collects information such as how often users visit our site, what pages they visit, and what other sites they used prior to coming to our site. You can opt-out by installing the Google Analytics Opt-out Browser Add-on.

Google Maps API

We use Google Maps API to display interactive maps on our contact page. When you interact with the map, Google may collect information about your location and device. This is subject to Google's Privacy Policy.

12. Use of Cookies

Our website uses cookies to enhance your browsing experience. You can control cookie preferences through your browser settings. For detailed information about the types of cookies we use and how to manage them, see our Cookies Policy.

13. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

14. Complaints

If you believe we have breached the Australian Privacy Principles or the Privacy Act 1988 (Cth), you may lodge a complaint with us. We will investigate your complaint and respond within 30 days.

If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC):

Online: www.oaic.gov.au/privacy/privacy-complaints
Phone: 1300 363 992
Email: enquiries@oaic.gov.au
Post: GPO Box 5218, Sydney NSW 2001

15. Contact Information

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:

Email: reach@dryxalonxunex.world
Phone: +61 1800 784 974
Address: 17 Atlantic Dr, Keysborough VIC 3173, Australia

We will respond to your enquiry within 30 days of receipt.

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